Recent news makes a clear case for sharing your city’s sustainability stories.
While companies that take climate action reduce the cost of capital, those that don’t speak up about that and other change-making action risk negative impacts to the growth of both trust and investment opportunities.
Framing and presenting your story is an exciting challenge. To encourage you, in this blog post, Jess Henson, Marketing and Communications Manager, GDS-Movement:
- gathered a few fantastic communication campaign examples to kickstart your creativity and
- followed that with some real-world case studies of single-step sustainability solutions to a more regenerative destination.
Cool Communications Campaigns
Using Dry Humour to Showcase Destination Attributes
Funny how differently we experience a place depending on our mode in it. Context is everything in city stays, and there’s nothing like a seasoned local to point that out.
Oslo shows off the best of its offerings through a very apposite “opposite gaze”. Its clever campaign attracts visitors who crave what’s perfectly ordinary to someone in the (questionably?) privileged role of (temporary!) resident. Is it even a recommendation? Depends what you’re looking for…
Via Janie Neumann, Relationship Manager (UK, Ireland, Germany, Austria) & Destination Climate Action Expert, GDS-Movement
Using Negative Emotion to Showcase Opportunities for Positive Change
Ever lost your temper and your tongue? You’re not alone, you’re a regeneration-loving human! Rude words in the right place can be very effective when it comes to bringing public attention to practises that need to change for the better.
Open-net pen salmon farming damages the natural environment and destroys endemic natural heritage. In this wildlife conservation campaign, actor and activist, William Shatner, embodied the first four letters of his celebrity surname in a pointed commentary. Citizens across Canada chimed in to support him.
Via Jess Henson, Marketing and Communications Manager, GDS-Movement
Encouraging (Climate-kinder) Behaviour Change through Shared Interests
You’re hardcore about having a good time. Why would you take a boring bus? Because it means more heavy metal (with fewer carbon emissions).
Copenhagen draws more support for emissions-slashing mass transit transport by celebrating the sub-culture that attracts huge crowds to a music event in a campaign. Like the energetic onstage performers that enthusiasts are flocking to see, the messaging roars at you to “go to hell” – and back – compliments of its bus line.
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Via Anne Seeberg, Director, Operations, GDS-Movement
Incentivising Participatory Tourism in a Sustainability-Led City
Responsible practices seem so much more rewarding when you’re rewarded for them, isn’t it?
Copenhagen clinches the concept of a sustainable tourism capital in a campaign that invites tourists to engage the city in a more authentic and responsible way. The campaign rewards positive action with freebies and discounts to deepen the visitor experience and leave this special city better than they found it.
Via Andrea Nicholas, Founder, Green Tourism
Free Kayak for Conservation
It’s cool to kayak the city canals of Europe, but even cooler to do it for free (and leave the waters in your wake cleaner).
Green Kayak has 80 canoes across various European cities that take trash instead of money as payment. Users can tap into a sense of purpose-driven, temporary community while they grab litter and share virtue-signalling selfies at the same time.
Warming up to Winter to Ensure a Better Visitor Spread
What if you didn’t have to go far to escape cloudy winter days? For Europeans, that’s Nice!
Climate change is intensifying the peaks and troughs of the visitor season. To ensure a more sustainable spread of visitors throughout the year, the “Nice Côte d’Azur in Winter” campaign attracts visitors to a “new” season based on its abundant sunlight and its status as a UNESCO World Heritage site. It’s a climate-plus that it’ll also discourage long-distance flying to tropical climes.
Many Landscapes; One Land
Wouldn’t it be wonderful to go somewhere that has it all? It might not be heaven, but Mongolia is pretty near to it.
This campaign uses visual proof and mistaken identity to show off a wide variety of scenery inside one national boundary. Mongolia’s geography includes upland steppes, semi-deserts, and deserts, ticking multiple boxes of your travel bucket list, and you wouldn’t be crazy for deducing from this campaign that it is a bit like the world in one country. With just one flight in and out, it’s a lower-carbon experience of diverse geographies, ecologies, and cultural celebrations…especially if you cycle it in summer!
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One-Step Sustainability Case Studies from Participating GDS-Index Cities
While destination sustainability requires the input of all interested parties, and can be challenging to plan, fund, execute, measure, report on, and continuously improve, the journey to regeneration can also start with a single step (especially if it’s guided by a sustainability strategy!)
Here are some real-world examples of individual initiatives that speak volumes when it comes to telling (rather than selling) your destination sustainability story through user experience.
Lugano wants to alert its audiences to establishments developing more sustainable tourism practises with its support. They sourced interviews with “Swisstainable” label holders in the region. This resulted in six insightful supplier showcases and leveraged the label.
Ljubljana wants to help visitors with accessibility needs to more easily and fully experience its city. It removed barriers by adding an accessibility filter to its website’s “Points of Interest” search. This lets a user sort the various points of interest through 3 distinct categories: persons with movement disabilities, accessible to the blind and partially-sighted, and accessible to the deaf and hard of hearing.
Flanders wants to support its parks to manage visitor presence and potential better. It produced a guide (in Flemish) with examples of proven better practises for its national and landscape parks. It suggests ways that the parks can also benefit from “visitor payback” (financial) or “visitor giving” (in kind).
The French Riviera wants to welcome everyone, regardless of orientation or identity. It developed an LGBTQIA+-friendly, “gay-welcoming” label to qualifying establishments of its coast, beaches, bars and nightclubs. “The establishments that display the “Irisée Naturellement – Nice Côte d’Azur” logo have signed a “welcome quality reference” and participated in a training programme organised by the Nice Côte d’Azur Metropolitan Tourist Office, in collaboration with local LGBT associations.” Get the guide in English or in French.
Motivated? Take Action Now!
- If you would like support communicating or developing a powerful sustainability campaign, concept, or strategy, we’ve got a committed team of experts ready to support your city as well as GDS-Academy Masterclasses for your whole organisation, including Storytelling and Communication Strategies for Regeneration.
- Are you thinking of signing your city’s DMO or CVB up to the Global Destination Sustainability Index? Here are some key benefits of participating.